Processing Time

• Every order is handmade and packed by me
• Orders ship in 2-5 business days
• Busy times (new drops, sales, markets, holidays): 1-2 weeks
• Pre-orders ship by the “ships by” date on the product page
• Pre-orders ship separately from in-stock items

Shipping Options

• Ships from Illinois, USA via USPS

Stamped Letter Mail: $2.00

• For orders under 2.0 oz (most sticker, sticker sheet, and bookmark orders)
• Untracked
• Takes 7-14 days to arrive
• I reserve the right to upgrade your order to tracked shipping at no cost to you

USPS Ground Advantage: Calculated at Checkout

• For orders 2.0 oz or more, or too thick for letter mail
• Tracked
• Tracking number emailed once your order ships
• Takes 2-5 business days

Delivery Times

• Estimates only, not guarantees
• Delays can happen due to carrier, weather, holidays, or high mail volume

Lost or Delayed Packages

• Untracked mail: no refunds for lost or delayed orders.  
• Order replacement is available only after a significant period (3-4 weeks) has passed since the order was placed.
• Once shipped, your order is in USPS’s hands
• Tracked package marked delivered but missing: check with neighbors and your local post office, then email kimmyssstudio8@gmail.com

Wrong Address

• Double-check your address at checkout
• Need a change? Email kimmyssstudio8@gmail.com before your order ships
• No refunds or replacements for orders sent to an incorrect address entered at checkout

International Shipping

• Not available right now
• Canadian shoppers: updates coming mid-November

A Note From Me

• Kimmyss Studio is a one-person business, so please be kind and patient
• If something goes wrong, I’ll do my best to make it right

By placing an order, you agree to this Shipping Policy.

To arrive safely around the holidays, the order cutoff is December 15th. Orders placed after this date may not arrive in time for the holidays.

Not yet. Canadian shoppers, we'll share updates in mid-November!

Yes! Please email kimmyssstudio8@gmail.com or kim@kimmyssstudio.com for wholesale information and rates. We do not have a Faire shop at this time.

Yes! Our stickers are laminated and water-resistant, so they're safe on water bottles. They are not waterproof, though, and their lifespan will wear down over time with use. To make them last longer, avoid harsh scrubbing, soaking, and the dishwasher, and hand-wash gently around them. (I have mine on my Owala!)

Yes! Follow us on Instagram @kimmyss.studio for market dates and locations. Or check out events schedule on our website for more information!

Yes, I'd love to hear your idea! Please email kimmyssstudio8@gmail.com or kim@kimmyssstudio.com with details about what you have in mind, and I'll get back to you with availability and pricing. 

• For sticker or sticker sheet based commissions please look in the stationery section under commissions for more information :)

Pre-order items are made after the pre-order window closes. Each listing shows a "ships by" date, and pre-orders ship separately from in-stock items. 

Keep in mind all pre-order items are made to order, and processing and shipping times may vary. For more information about pre-orders, please stay updated across our social media handles @kimmyss.studio

RETURNS & EXCHANGES

All Sales Are Final

• All sales are final
• No returns or exchanges for change of mind
• No returns or exchanges because it’s not what you wanted or expected
• No returns or exchanges because of price

Damaged, Defective, Incorrect, or Missing Items

• Email kimmyssstudio8@gmail.com or kim@kimmyssstudio.com within 14 days of delivery
• Include your order number and clear photos of the item
• I can’t replace or exchange anything without photo proof and verification
• Once verified, I’ll replace or exchange it at no extra cost
• Replacements and exchanges are only for damaged, defective, incorrect, or missing items

Not Eligible

• Change of mind, not what you expected, or price
• Lost or delayed untracked letter mail
• Orders sent to an incorrect address entered at checkout
• Slight color differences between screen and print

Cancellations

• Email me before your order ships
• Once an order ships, it can’t be canceled

Refunds

• Refunds are only issued after a return or exchange request has been made, reviewed, and concluded
• No refunds without an approved request
• Approved refunds go back to your original payment method
• Please allow 5-10 business days

By placing an order, you agree to this Returns & Exchanges Policy.

• How are your stickers made?
  Our stickers are printed on 100% vinyl sticker paper and laminated. They're water-resistant but not waterproof.
• Where are your products made?
  Everything is designed, printed, cut, and packed by hand at home in Illinois. 

Is any of your artwork made with AI?

• No, never
• Every design is conceptualized and drawn by hand by our artist (aka Kim)
• No AI is used to create, generate, or edit our artwork